The Reviews

E-books

 

The Home Business Treasury – Simple High-Profit Home Businesses You Can Start on a Shoestring Budget

 

The Home School Entrepreneur 1 – Teach Your Teen How To Start a Business – Teach It, Learn It, Do It!

 

The Home School Entrepreneur 2 – Teach Your Teen How To Start a Business – Teach It, Learn It, Do It!

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Home-Based Business Opportunities – Home-Based Wood-Working

 

Home Business Opportunities – Home Party Riches

 

Home Business Opportunities – Franchising Treasure House

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Online Businesses – Step-by-Step Guide to Online Business Success

 

Online Businesses – The Automated E-book Business – Want to Make Full Time Income Selling on the Net?

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Audio

 

Payday Publishing – Audio Books Power

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Video

 

Internet Businesses – 24-Hr Internet Business – The Secrets to Your Own Profitable Internet Business

 

Internet Marketing Businesses – Super Internet Marketing Video

 

Online Businesses – Sky-High Auctions

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Online Businesses – Sky-High Auctions 2

 

Online Businesses – Sky-High Auctions 3

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Sports Picks and Handicapping Services

 

Home Businesses – Endless Sports Picks and Sports Picking / Handicapping

 

Home Businesses – John Morrison’s Sports Picks and Expert Handicapping Service

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Tools

 

Home, Internet Marketing, and Online Small-Business Opportunities: Web Site Design, Development, Hosting, Marketing and E-commerce Integrated Tools - Recommended Start-Up/Restart Software-Tool

Forex Trading – FX Nitro, Super Software Tool

 

Forex Trading – FX Nitro, Super Software Tool 2

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Small Business – Reservations Master and Power Tips for Choosing Reservations Software

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Small Business Review: Hotel Management – Reservations Master and Power Tips for Choosing Hotel Reservations Software

 

Copyright © Adolf A Agbormbai, PhD  

 

A hotel reservations software is a must for hotel managers today, if they want to stay competitive or move ahead of the competition. Unless your hotel has only very few rooms you’ll find the shortcomings of the traditional pencil-and-reservations-book approach unbearable in today’s market.

 

Which is why well-designed hotel room reservations software comes into its own. Changing booking details and many other regular tasks are simple to accomplish and it's a rare member of staff nowadays who isn't at least partially computer literate.

 

There are many benefits to reservations software:

 

  1. EXPANDED TARGET MARKET. With reservations software you are not limited to customers in your local area. Internet access allows you to instantly book people from all over the world, which means more customers in your hotel and more money in your pocket.
  2. REAL-TIME BOOKINGS. With reservations software everything is processed in real time. As soon as a room is reserved, it goes into the system. So the next person who tries to get a room won't accidentally get one that has already been booked. This is a benefit to both you and your customer as it gives him or her piece of mind.
  3. IMPROVED CUSTOMER RETENTION. When the booking process goes smoothly, it creates a happy customer, one who will return again and again. This translates into increased customer retention which, in the long run, means more money in your pocket.
  4. IMPROVED SECURITY. With a manual system there is always the chance of overbooking. With software this chance is almost zero.
  5. MINIMIZATION OF MONETARY LOSS. With an automated tracking system your chance of monetary loss owing to errors is close to zero. The only way things can get messed up is if the person entering the information does so incorrectly. With trained staff this shouldn't happen.
  6. FREE UP STAFF. This may be one of the most important aspects. With reservations software, because things don't take as long to do, this frees up time for your staff to take care of your guests. Again, a benefit to you both.

 

So what should you look for when choosing reservations software for your hotel?

 

  1. CHECK THAT IT WILL RUN ON YOUR COMPUTER. If the PC you're planning to use is too old or too new it can be the difference between the software working and not working. If the computer is too old, there's a good chance you should consider passing it down to your children. If it's too new, check that there hasn't been an operating system change that will affect the program.
  2. CHECK THAT IT IS EASY TO USE. You don't want to be spending too much time getting used to the software. Modern software should be intuitive to use and you should be able to do most tasks without resorting to using the help file. Nevertheless, there should be help available when you need it, especially for tasks that you don't do very often (such as changing room prices or adding specials).
  3. CHECK THAT YOU CAN SET USER LEVELS. Whilst you may trust your receptionists to deal with the day-to-day room bookings you may not want them to be able to change room rates or tax rates. And you may not want them to have access to sensitive information such as occupancy rates, profitability, and so on. The better software on the market will allow you to set levels for each user of the program so that they don't stray outside their level of responsibility.
  4. CHECK THAT IT PRODUCES INVOICES. One of the joys of using a computer is that it should be able to carry out mundane tasks such as printing an invoice. There should be flexibility as to what to include and exclude from the printed invoice. There should also be a preview function so that if a guest enquires about how much their invoice will be, your reception staff can look it up on screen rather than printing off the invoice.
  5. CHECK THAT SUPPORT IS CLOSE AT HAND. Although modern computer programs rarely need support, it's comforting to have telephone and email support so that if one of your employees does something wrong, you can recover from the problem quickly and easily.
  6. CHECK THE COST. With specialist software such as hotel reservation software, there may be annual support charges and upgrade fees. Make sure that you know what is and isn't included in the price when you buy a program.
  7. CHECK THAT YOU CAN HAVE A FREE TRIAL. A free trial allows you to check whether the program meets your needs without a salesman breathing down your neck. The trial should be fully functional and any data that you enter during the trial should be still available once you purchase the software.

 

Reservation Master is a reservations software package developed for Guest Houses, B&Bs, Lodges & Inns and Campgrounds worldwide. It offers an easy to use, economically priced, yet robust solution for reservations, front desk, unlimited history, and easy reporting.

  

You can find out more about reservations software and Reservation Master, which is highly recommended to all small business starters, re-starters, and professionals in the hotel and lodgings field, by following THIS LINK.

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